Contact
Say hello.
Questions about Proudli, help with your account, a correction to a Proof Story or a media enquiry. Send a note and we'll reply by email within 2 business days.
Find the right way to reach us
General enquiries
Many questions are answered in the Proudli FAQ. For anything else, send us a note using the form.
Account and product support
Help with your profile, Proof Stories, invites or billing. To change or cancel a subscription, use Manage billing in your account. Pro members get priority support.
Report a content or verification issue
Include the page link, the exact fact or statement at issue and any supporting information. It helps us look into it quickly.
Correct a sale fact
Choose "Report or correct content", paste the story link and tell us which fact is wrong, what you believe is correct and any evidence you have.
Report a contribution
Paste the link, quote the contribution that concerns you and explain why you believe it's false or misleading.
Privacy request
Choose "Privacy request" and tell us which page and details it's about. You can also email hello@proudli.com.au.
Involved in a sale but weren't invited to its Proof Story? Choose "Ask to contribute to a Proof Story" and tell us your role. How contributing works
Media and business enquiries
Press, partnerships or bringing Proudli to your agency? Choose "Media and business enquiries" in the form. You can read more about Proudli and our founders.
See our Privacy Policy and Terms of Use.
Frequently asked questions
Report or correct content
I found an incorrect sale fact. What should I do?
Tell Proudli which page and fact are affected, what you believe is correct and any evidence you can provide. We may check the source, seek clarification, correct a Proudli-controlled field or mark information as disputed while reviewing it. A correction to a price, date or role should also be reflected wherever Proudli uses that fact.
How do I report a fake profile, contribution or Proof Story?
Send the page URL, identify the particular claim that concerns you and explain why you believe it is false or misleading. Proudli may request further information and review identity, role or transaction evidence. We may restrict or remove material, mark it disputed or take account action when justified.
How are complaints about harmful or unlawful content handled?
Identify the exact page and statement, explain your concern and provide information that helps us assess it. Proudli may temporarily limit access while reviewing a serious issue, seek responses or evidence, and then maintain, clarify, correct, restrict or remove the material as appropriate. A complaint is assessed on its merits; it does not automatically decide the outcome. See the Terms of Use and Privacy Policy.
More answers in the Proudli FAQ.